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Zara's flagship strategy
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Zara's flagship strategy

Fewer stores, more space—and what department stores should learn

Zara has closed over 600 stores since 2019. Total selling space has grown. What replaced them looks nothing like the Zara most retail professionals remember—destination flagships with local architecture, in-store cafés, curated "rooms," and luxury-grade interiors at mid-market prices. They're increasingly being described as "monobrand department stores.…

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